`MAZENG-EP-13` · Stay informed and get help

MAZENG-EP-13 · Epic

Goal

Maze provides activity feeds, live notifications, service-status history, release notes, roadmap and help content, feedback forms, and bug reporting.

Users can follow relevant events, check service information, and ask for help from within the product experience.

Users need to know what happened in their projects, whether Maze is available, what changed, and how to report a problem.

Delivery scope

Users need trustworthy answers to common product, project, Terraform, credential, and import questions without waiting for direct support.

Users need to distinguish a Maze service incident from a problem limited to their own project.

Users need a reliable account of recent changes, actors, outcomes, and affected projects.

Users need relevant project progress and completion signals without repeatedly refreshing the application.

Users need a safe way to request a time-sensitive action from an authorized mobile participant.

Users need a clear way to submit scored comments, while product staff need privacy-respecting aggregate insight.

Signed-in users need to submit reproducible, environment-specific defects and receive a stable reference.