Skip to main content

← Back to parent Epic

MAZENG-FT-45 · Contextual self-service help

Feature intent

Users need trustworthy answers to common product, project, Terraform, credential, and import questions without waiting for direct support.

Why it matters

Users need trustworthy answers to common product, project, Terraform, credential, and import questions without waiting for direct support.

Expected outcome

Users can resolve common questions through accessible, governed help content with durable navigation.

In scope

  • Categorized authenticated help for common Maze workflows.
  • Keyboard-accessible browsing plus durable deep links or search.
  • Governed content ownership, internal links, and security claims.
Delivery status
IN_BACKLOG
Owner
RootAtSkic (product lead)
Parent Epic
MAZENG-EP-13
Solution approval
PENDING

Acceptance

Acceptance outcomes

  1. 01

    Authenticated users can browse categorized questions and answers using the keyboard.

  2. 02

    Every help item has an accountable owner, valid internal links, and reviewed security claims.

  3. 03

    Users can reach relevant help through durable links or search rather than only static accordions.

Dependencies and risks

Dependencies

None recorded.

Risks

  • Hard-coded content and environment-specific links can become stale.
  • Remotely managed HTML could create cross-site scripting exposure unless it is safely sanitized.

Authoritative Architecture tasks

No authoritative Architecture tasks are linked.

Original source